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Savannah, Ga. - Sept. 17, 2001 -
General Dynamics Aviation Services, a wholly owned subsidiary
of General Dynamics (NYSE:GD), has launched a major initiative
to improve product support for the owners of mid-size and super
mid-size aircraft.
"Gulfstream has been recognized as the industry leader in
product support by Pro Pilot for the last two years," said
Larry Flynn, president of General Dynamics Aviation Services and
senior vice president, Aircraft Services. "Having made this
major investment in Gulfstream's service and product-support business,
we are now in a position to apply these business practices to
General Dynamics Aviation Services' facilities."
General Dynamics Aviation Services will also obtain FAA authorization
at all of its locations to provide a full range of maintenance
services to the expanded Gulfstream fleet that now includes the
Gulfstream 100 and Gulfstream 200.
In order to provide customers with a trained technical support
team, Gulfstream and General Dynamics Aviation Services teamed
up to develop a joint maintenance-training curriculum with FlightSafety
International, enrolled 150 maintenance technicians in the program,
and placed large-scale orders for support equipment and parts.
The equipment and parts are being shipped to 10 service centers
in the combined General Dynamics Aviation Services and Gulfstream
service networks.
"As we introduce and apply Gulfstream's successful business
practices to our General Dynamics Aviation Services operations,
we expect six service centers to be fully FAA-certified by year-end,"
Flynn said. "We want to provide the same award-winning, high
level of service and product support at General Dynamics Aviation
Services that aircraft operators have come to expect from Gulfstream."
The remaining four sites will be certified next year.
Additional developments include:
· General Dynamics Aviation Services in Minneapolis, which
earned the FAA Diamond Certificate of Excellence earlier this
year, opened its new 57,000-square-foot hangar at Minneapolis-St.
Paul International Airport in early August. The structure contains
31,000 square feet of hangar space and 26,000 square feet of office
and support shops. The new hangar will enable GDAS to improve
the level of service to its growing core of business aviation
customers in the upper Midwest.
· General Dynamics Aviation Services in West Palm Beach
earned its Gulfstream ratings from the FAA this year. The facility,
previously limited to minor maintenance on Gulfstream business
jet aircraft, is now fully authorized to perform larger repairs
and to handle larger inspection packages on GIIs, GIIIs, GIVs
and GVs. The other four General Dynamics Aviation Services facilities
already have the Gulfstream rating.
"By upgrading our facilities, adding hangar capacity and
technical expertise, we've positioned General Dynamics Aviation
Services for future growth," Flynn said. "As our business
grows, we are well positioned to serve the needs of our expanding
customer base. We can service and support the entire fleet of
Gulfstream products and apply other award-winning business practices
to servicing and supporting Challengers, Falcons, Hawkers and
other business jet aircraft."
General Dynamics Aviation Services was formed earlier this year
to meet the maintenance needs of Challengers, Falcons, Gulfstreams,
Hawkers and other business jet aircraft. General Dynamics Aviation
Services extends the organizational strength and experience of
the Company's Gulfstream Aircraft Services organization to a broader
range of business aircraft owners through regional maintenance
centers in Minneapolis, MN; Westfield, MA; West Palm Beach, FL;
Dallas, TX and Las Vegas, NV.
General Dynamics, headquartered in Falls Church, Virginia, employs
approximately 49,000 people and anticipates 2001 sales of approximately
$11.5 billion. The company has leading market positions in business
aviation, information systems, shipbuilding and marine systems,
and land and amphibious combat systems. More information about
the company can be found at www.generaldynamics.com.
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