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Quotations will be competitive and provided in a timely manner. |
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A single point of contact will be assigned prior to aircraft arrival. |
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Labor and material will be ordered in advanced and immediately available for scheduled tasks. |
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The customer will be contacted 30 days prior to arrival to review the scope of work. |
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General Dynamics Aviation Services will provide highly trained, professional technicians with precise knowledge of aircraft service needs and the proper equipment for every task. |
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The customer will be informed of invoice status, and a review of the preliminary invoice will occur prior to departure. |
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Quality control will return a safe aircraft to the customer, and all paperwork will be completed. |
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Service engineering will provide drawings, analysis, documentation and appropriate regulatory approvals consistent with planned quotations and schedules. |
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Aircraft will be delivered on time and squawk-free. |
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General Dynamics Aviation Services will follow up with the customer within four business days after departure. |
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The invoice will be completed and mailed within 10 business days after departure. |
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